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Position: Department Manager
Department/Building: Distribution Center
Revised Date: 2/6/2024
FLSA Status: Exempt
Reports to: Operations Manager
Position SummaryThe Department Manager will be responsible for evaluating workload requirements and implementation of operational strategies to meet departmental and building goals. Provide performance feedback and direction to develop skills sets and career paths for direct reports. Reports daily production results and collaborates with peers to develop long and short-term strategies. Uphold standards and improve processes that impact production, accuracy and goal attainment.
Interaction
Reports to Logistics Operations Manager
Distribution Center Associates
Distribution Center leadership team - Supervisors, Operations Managers, Directors, DVP, VP
Bealls Distribution Center Support Partners - Transportation, Technology, Human Resources, Safety, Maintenance
Responsible for supporting business needs through development of Supervisors and building bench of talent, which includes interviewing, hiring, and performance management
Partner with Operations Manager to evaluate daily workload requirements and ensure the appropriate daily scheduling of resources to meet productivity, accuracy and service goals
Maintain presence within assigned Department to be available for questions from Supervisors and provide direction and feedback
Provide direct, daily supervision of department Supervisors by following up on staffing, workload planning, associate coaching and feedback and ensuring department goals are achieved
Collaborate with Department Managers to ensure building goals are met on a consistent basis
Perform administrative duties such as time keeping, attendance calendars, performance reviews and associate forms in an accurate and timely manner
Reports daily department production results including areas of strength and areas of opportunity
Drive business by evaluating Key Performance Indicators (KPI) and other production-driven reports
Uphold company policies and procedures and deliver company established disciplinary procedures for policy violations and noncompliance
Collaborate with others to seek out opportunities to brainstorm, improve and reinvent work processes. Develop short and long-term strategies for execution.
Collaborate with Human Resources to ensure compliance with company policies and procedures
Responsible for maintaining a clean/safe work environment
Maintain confidentiality of all company and customer information
Responsible for ensuring OSHA, C-TPAT and other safety compliance within the warehouse
Perform other duties as assigned
Supervisory Responsibilities
Leads Supervisors on a daily basis through activities including (but not restricted to) hiring, motivating, delegating, promoting, counseling and coaching, performance appraisals and pay-rate reviews; scheduling and termination
Indirect oversight of hourly associates in the assigned department of the Distribution Center
Physical Demands
Must have adequate vision, speech, hearing, and physical ability to perform essential job functions, with or without reasonable accommodations
Must have full body rotation and mobility (i.e., bending, stooping, twisting, reaching, reaching overhead, pushing, pulling, kneeling, grasping etc.)
Must be able to lift and carry up to 50 lbs. when necessary to handle/move cartons of merchandise
Must be able to stand for long periods of time
Must be able to use stairs to complete essential functions where the department is located
Must be able to work flexible hours and adapt to changing work requirements
Must have good awareness of surroundings
Qualifications Required
Bachelor’s degree or relevant experience
5 years supervisory experience preferred
Retail experience (i.e. operations, logistics, retail, supply chain, transportation, manufacturing and distribution) is a plus
Bilingual (English/Spanish, English/Haitian Creole) is preferred
Ability to communicate logically and clearly, both written and verbally
Computer skills, including Word, Excel, and database navigational skills
Must be able to work flexible hours and adapt to changing work requirements
Self-directed, multi-tasking, hands on, and action oriented with the ability to perform in high pressure and dynamic situations
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
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